SkyOne Federal Credit Union is actively seeking talented individuals to join our prestigious call center team a Member Service Advisor. This position is designed for individuals who excel in delivering exceptional member service and are motivated to contribute to our success. We offer not only great pay but also a comprehensive benefits package.Call center hours:Monday to Friday 9:00 AM - 8:00 PM CSTSaturday 10:00 AM - 5:00 PM CSTResponsibilities:- Provide exceptional member service to our valued members, exceeding expectations with every interaction.- Handle a variety of inquiries and issues with grace and efficiency, ensuring swift resolution and member satisfaction.- Utilize advanced problem-solving skills and product knowledge to address complex member concerns.- Collaborate with cross-functional teams to streamline processes and enhance the overall member experience.- Consistently exceed performance metrics, maintaining a high level of quality and productivity.Why SkyOne is a great place to workWe understand that it's our employees that make us great, and we treat them as our greatest asset, with comprehensive and competitive compensation and benefits package that includes:
SkyOne Federal Credit Union
04/21/2024
Lewisville,TX