Job Details
Server
Description
We are seeking hospitality professionals to join our growing family of Airport Restaurants at GATSBY in Dulles Airport! We currently Manage thirteen concepts over seven states and growing: ONE FLEW SOUTH (airport + street-side locations) | LUDACRIS' CHICKEN + BEER (multiple locations) | TGIFRIDAY'S (airport + street-side locations) | CHARLEYS PHILLY STEAKS | SEALEGS WINE BAR | BARNEY'S BEANERY | NATIVE BY NYESHA | PASSPORTS BAR & GRILL | EINSTEINS BAGEL | TIMBER PIZZA CO. | BEECHER'S HANDMADE CHEESE | CITY RUB CAF
Whether you long to be a part of a restaurant opening, or looking to work at an airport restaurant, we have opportunities to help you take your career in a new direction. At Jackmont Hospitality, you'll have the opportunity to do both; allowing you to expedite your professional growth!
Job Types: Full-time, Part-time
Pay: State Server Rate + Tips
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Restaurant Type: - Casual dining restaurant
- Upscale casual restaurant Shift:
- 8-hour shift
Weekly day range: Tuesday to Monday
Weekend Availability
Details:Salary:State Server Rate + TipsSchedule:
Part Time, Full TimeExperience:
Minimum 1 year of experienceLocation:Dulles Airport
Skills:- Basic Knowledge of Wines
- Casual Dining Experience
- POS Systems
- Fluent in English
- Knowledge of Wine Pairing
- MUST BE ABLE TO PASS STANDARD TSA FEDERAL BACKGROUND CHECK TO WORK IN THE AIRPORT
Server Role PurposeSets places at dining tables, takes orders, serves food and drinks, answers inquiries about menu and attends to wishes of Guests, as well as suggestively selling food and drinks.
Key Responsibilities & Accountabilities- Greets Guests, builds rapport, and ensures an enjoyable, quality dining experience
- Build rapport. Ask questions to identify the experience the Guests wants.
- Promptly and accurately takes food and beverage requests from Guests
- Ensures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests' specifications
- Learn Gatsby's menu and beverages, expertly recommends and upsells on items
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Following all relevant brand standards for service
- Accurately rings all orders into the POS system
Qualification Requirements- Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well-groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to work with team members
- Must have professional appearance and conduct
- Must be thorough and detail oriented
- Ability to adapt and take direction
- Must be able to work individually and as a part of a team
- Must have strong work ethic and initiative
- Must be a team player and good communicator