Job Details
**Job Description**
| Job Title BLANK AST 2 (Billing and Order Processing) Job ID 18666 Location Job Summary
Under supervision, process billing for Mouse Biology Program and affiliated resource cores for products and services. This includes for laboratory mice that are maintained as live mice, and/or frozen germplasm, and related services. Duties including preparing order estimates, providing to customers, requesting payment methods, setting up payment links for wire transfer or credit card through a secure site, and updating the billing system with payment or payment methods and order approvals. Bill services and products on completion of order milestones, or monthly, for completed or ongoing services. Track order estimates, billing, and payments through Project Tracking System (PTS). Enter and update new service requests. Act as liaison between customers and the MBP and other laboratory and vivarium units. Maintain communication with the customer or customer accounting persons and the MBP project teams, ensuring timely billing and order processing is completed.
**POSITION INFORMATION**
**Salary Range**
$20.73 - $29.36/HR.
**No. of Positions**
1
**Appointment Type**
Career
**Percentage of Time**
Fulltime, 100%
**Shift Hours**
Monday To Friday 8:00am to 5:00pm
**Location**
UC Davis
**Union Representation**
Yes
**Benefits Eligible**
Yes
**Apply by Date**
6/1/2021
**PHYSICAL DEMANDS**
Sit for long periods at a desk and computer workstation performing data entry.
**WORK ENVIRONMENT**
No smoking or eating in work area.
Employee shall participate in required preventative medical and medical monitoring programs. This position is subject to medical surveillance procedures and review in accordance with Federal and State laws and regulations and University Policy.
Employee is personally responsible for following health and safety guidelines/instructions; meet University requirements for general lab safety.
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
**QUALIFICATIONS**
**Required** :
-Experience in a Customer Service or Accounts Receivable role.
-Experience providing data and other communications by phone and email to laboratory staff, researchers, and administrative personnel.
-Experience using computers, databases, and word processing applications, and ability to perform data entry for long periods.
-Ability to communicate effectively and professionally with a variety of persons in a laboratory and university setting.
-Skills to research multiple databases and interpret information.
-Ability to pay strict attention to detail and coordinate multiple projects.
-Knowledge of campus accounting, recharge activities, and billing systems.
-Experience in organizing data for reporting.
-Ability to track and manage a daily, weekly, and monthly schedule to ensure timely completion of work.
**Preferred**:
-Experience with project coordination or project management.
-Experience preparing quotes, requesting purchase orders or other payment methods.
-Knowledge of animal models and techniques used for research.
-Knowledge of genetics and genetic modifications.
**SPECIAL REQUIREMENTS**
**Background Check**
*This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.*