Job Details
Someone who takes pride in being the first point of contact when helping others get the results they need, this position is perfect for you! This local Columbia, SC company is in need of someone who's smile can be heard over the phone! This position offers a great company culture, great work-life balance, and incredible nearby shopping and eateries
Short Description:
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at the establishment and location of departments, offices, and employees within the organization.
Duties?/?Responsibilities:
Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
Transmit information or documents to customers using a computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
File and maintain records.
Provide information about the establishment, such as the location of departments or offices, employees within the organization, or services provided.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Receive payment and record receipts for services.