Job Details
About the Position
- Responsible for managing all Club operations in alignment with the strategic direction set by the 9-member Board of Governors, By-laws, and Rules & Regulations
- Ensures operations balance Member value expectations with fiscal responsibility
- Serves as a leader and custodian of the Club's culture and traditions
- Fosters a service culture that promotes excellent programming, services, and amenities
- Prepares annual operating, cash, and capital budgets and forecasts
- Manages, controls, and ensures accurate and timely financial reporting
- Coordinates and executes all outside ice contracts
- Develops and manages GSC's ice schedule for all programs, including hockey, figure skating, tournaments, and special events
- Assists in the development of policies, programs, and events in collaboration with committee chairs
- Provides operational and administrative support for policy and program implementation
- Demonstrates professional and outgoing demeanor, serving as a role model for all employees
- Fosters a collegial working environment that encourages teamwork, achievement, and excellence
- Recruits, develops, and retains top talent passionate about their respective sports
- Cultivates a club culture of competition, growth, and fun
About the Ideal Candidate
- Excellent leader, team builder, communicator, delegator, and motivator
- Possesses energy, enthusiasm, and ability to work effectively at all levels of the organization
- Strong work ethic, encourages others to act with a reasonable sense of urgency
- Minimum of 10 years of progressively responsible club or ice rink management experience
- Experience leading up to a General Manager or similar position
- Demonstrates understanding and appreciation for hockey and figure skating
- Experience with ice rink operations is beneficial but not required
- Excellent written and verbal communication skills
- Ability to effectively "manage up" to the Board and discern appropriate communication
- College graduate with a bachelor's degree in business administration, Hospitality Management, or equivalent
- Professional certifications such as CCM, CCE, or similar achievements are highly desired