Job Details
About Us:
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.
Overview:
The Business Systems Analyst works on various business systems projects, focusing on identifying opportunities to automate processes and data acquisition. In this role, you will work proactively to assess opportunities within existing system processes to automate and then outline the effort required and work with appropriate team members to drive the various projects forward. You will also work with both internal and external teams to identify opportunities to automate data entry into key systems. Daily activities will focus primarily on defining requirements and potential technical solutions and working with technical resources to ensure the work completed meets the need. You will work as the functional lead as these solutions are explored and implemented.
You will be a part of our Client Service Technology practice and report to the practice lead or designate. This position can be entirely virtual/remote/work from home and you can sit anywhere in the US or Canada.
Responsibilities:
- Review existing system processes (Microsoft Dynamics, Microsoft SharePoint, M365, other data sources) to find opportunities to automate a process or automatically acquire data from a known source
- Work with other team members to determine feasibility of proposed approach
- Document requirements and work with Project Manager & Team Leader to scope work and incorporate into sprints
- Work with other teams as required to implement solutions
- Act as a SME for technical and business teams with respect to proposed solutions
- Work closely with technical resources to ensure they understand the business needs in their solution design
- Assist the Practice Leader with user, team and business communications as required
- Prepare detailed specifications from which programs will be written and possibly configure functionality
- Work with users to support business applications, and investigate operational problem/system requirements
- May assist in configuration, administration, testing and training as needed to support technical and business resources
- May be responsible for other documentation needed for SDLC requirements
- Solve user inquiries that arise during day-to-day operation
- Perform other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organizations Values
Qualifications:
- Bachelor's degree in Business, Information Technology, Engineering or related field
- 3+ years related experience required including project support.
- Experience in implementing solutions built on Microsoft Dynamics or Power Platform
- Proficient in Microsoft Suite of Office Products.
- Excellent written and verbal communication skills
- Knowledge of Microsoft SharePoint & M365 preferred
- Formal business analysis training or certification
- Experience with Microsoft Dynamics preferred
- Experience with Microsoft Visio and Project preferred
- Experience working on automation or integration projects preferred
- Knowledge of data organization/management concepts
- Experience writing system requirements and user stories
- Desire to be a part of a very talented, collaborative and cohesive team that offers tremendous growth potential
#LI-DK3
Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits youll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.