Job Details
With years of experience in the communication field, we have created relationship-based methods focused on our innovative outreach techniques. There is no secret to our success. We simply build genuine, respectful, and transparent relationships with our clients and exceed their expectations. Our mission is to teach all our Entry Level Customer Service Representatives practical communication skills to create a more authentic consumer experience, resulting in an increased brand reputation for our expanding clientele.
Our company was built on the philosophy of leading by example, encouraging competition, and maintaining a respectful work environment. As an Entry Level Customer Service Representative, you will communicate with top sales and customer service executives to take our client's brands to new heights. We are seeking an Entry Level Customer Service Representative who is eager to excel, willing to learn from industry leaders, and ready to bring their ideas to the table.
Responsibilities for the Entry Level Customer Service Representative include:
- Relay brand messaging professionally and promote our client s services directly to potential customers.
- Communicate effectively and appropriately to create connections during customer interactions.
- Learn to solve problems creatively while demonstrating high integrity.
- Build brand knowledge to adequately communicate each featured product/service offering adequately to consumers.
- Provide support and report customer feedback to the Customer Service Manager to increase customer retention.
- Attend weekly meetings to discuss marketing strategies and client needs.
- Create networking connections with other Entry Level Customer Service Representative professionals to understand better and improve communication tactics.