Job Details
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****
Join us-Where your Career is a Force for Good!
Job Description:
Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs.
By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best.
Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good!
The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule.
About the job:
We are seeking 2 Salesforce Solution Architect to be responsible for the design and development oversight of applications developed on the Salesforce platform for our Training Services line of business. The position will also mentor junior and mid-level developers, conducting code peer review and working thru issues/problems.
What you will be doing:
Ensuring that all the new functionalities are built with Salesforce standard features and Red Cross target technology architecture
Ability to manage a team of developers (mix of onshore and offshore)
Day-to-day guidance and coaching for solution and integration teams
Establishing and controlling technical definitions, rules, principles, and standards for teams
Assessing, reviewing and decisioning on all solution architecture designs
Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design
Execution of best practice standards: design, coding, environment, data
Technical leadership and mentoring of junior associates
Documenting any newly developed functionality in solution designs
Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions
Managing all application architecture artifacts
Ongoing application rationalization and simplification of user experience
Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team
Manage technical delivery of custom development, integrations, and data migration elements the applications built
Advise on Cloud-based solution design
Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff
Establish and implement development patterns for technical staff to follow
Define and implement DevOps processes to improve development quality
Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.
Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.
What we need from you:
Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field
8+ years Salesforce experience with a minimum of 5 years on the Salesforce platform - Expert level understanding of the Salesforce product suite, including Service and Community Clouds (Customer and Partner)
Preferred Certifications: Salesforce Platform Developer 1, Salesforce Advanced Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant and Salesforce Community Cloud Consultant, Salesforce Certified Technical Architect (CTA) or Salesforce Application Architect or Salesforce System Architect or B2B Solution Architect
Experience in designing Salesforce with end-to-end implementation experience
Experience leading solutions design sessions, ability to ask hard questions during those sessions and suggest best practices and efficient ways of implementing business processes
Strong Salesforce development and configuration knowledge for example VisualForce, Lightning web components, Apex, Apex triggers, Apex Web services, Flow, Workflow, Process builder, APIs, AppExchange deployment and Salesforce s-controls
Knowledge of data integration tools and experience integrating Salesforce with different business systems as well as working with integration tools (Mulesoft preferred)
Ability to define system landscape, identify gaps between current and desired future state
Understanding of Salesforce architecture, ability to design scalable solutions utilizing industry best practices
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Strong understanding and experience with Salesforce environment management, release management, deployment tools, code versioning best practices and deployment methodologies
Familiarity and experience with current DevOps processes
Understanding of data sharing and visibility considerations and how they play into platform architecture
Excellent analytical and detail-oriented skills with the ability to rapidly learn and take advantage of new concepts, business models and technologies
Deep hands-on expertise in Salesforce configuration and development
Excellent communication and presentation skills
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The legal stuff:
Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.
Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.
Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire.
What's in it for you:
For those candidates located in Colorado or Connecticut, the annual salary range for this position is $165K+. We do not offer an annual bonus for this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
Stay Healthy: Medical, Dental, Vision Plans
Paid Family Leave: 12 weeks paid at 80%
Relax with Time Away: PTO + Holidays
Save for your Future: 401K with up to 4% Match
Employee Assistance: 24/7 Mental Health Resources
Disability and Insurance: Short + Long Term
Service Awards and Recognition: 1 year + 5 year
Career Development: Pay for Performance, Ongoing Education
To be considered for this position, please visit www.redcross.org/jobs to apply.
Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
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Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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