Job Details
What does Packback do?
Packback s mission is to help every student develop their unique voice , and the writing skills to express it.
We are a social learning and writing development platform powered by a proprietary A.I. that college professors use to help their students fall in love with the subject matter, drive personalized learning, and most importantly, quantify and improve critical thinking skills. Packback is used by more than 10,000 educators and 1.7 million students, who collectively author more than 10 million posts a year.
How will you add value to the team?
As an Account Executive you will be responsible for new business development and revenue growth, both setting appointments and driving appointments to deal closure in an assigned territory. Territory will include Universities in which Packback already has usage, and your responsibility is to drive usage from new faculty adopters. Additionally, territory will include a small pool of Universities with no Packback usage, and your responsibility is to drive adoptions with faculty users.
This individual contributor will possess a strong competitive drive, a resiliency that allows them to learn from failure while always looking forward, a positive attitude and outlook that focuses on enjoying the journey and living the values of our organization, and a keen sense of curiosity to uncover every opportunity to drive growth for Packback.
This role is a full cycle sales role that requires daily outreach (via both outbound email and calling), running product demonstrations, and closing new faculty users at assigned accounts (Universities). You will work closely with our Customer Success team to onboard new faculty, and from there our customer success representatives account manage, renew, and upsell current faculty. While this role doesn t entail any retention/renewal/upsell activities with current users, we find the most successful Account Executives work collaboratively with Customer Success managers to generate referrals and departmental activities.
This role may require monthly to bi-monthly (every other month) travel to College Campuses.
This role has a March 4th start date, and anticipates a ~30 training plan into a shortened Fall 2024 Campaign. You will have a ramp quota of approximately $150k that is realized by ~September 2024 (the fall semester)
This role has a base salary of 65-75k with expected annual earnings of 96k in your first year.
Typical Responsibilities Include
Daily outbound callsDaily outbound emailsUtilization of LinkedIn to foster lead engagementPlan, organize, and prioritize engagements/opportunities to achieve sales targets and goalsUtilize database tools to develop and maintain engagements/opportunities for each institution in your assigned territoryCreate and implement strategic plans for engagements/opportunities through resource management and internal collaborationDevelop product knowledge and digital skills for sales calls, presentations, and delivery of our digital solutionsProvide support for instructors on their implementation of Packback s learning technologies/solutionsAchieve and/or exceed sales targets and goals by promoting Packback s learning technologies/solutions.Schedule engagements with decision makers (faculty) to identify needs, propose solutions, and establish relationships.Partner with institutions and faculty to ensure successful implementation of Packback s learning technologies/solutions.
The Intention Of This Role
Our intention is for you to become an expert on the Packback purpose, product, and build the foundations of professor relationships for our Revenue team as a whole. You will be a crucial part of Packback s growth.
What You Bring To The Table
You have 1-4 years of experience in a full-cycle education sales role, ideally within the Higher Ed Publishing industryYou have experience selling directly to ProfessorsA strong understanding of technology use and implementation in an educational environment, particularly with Learning Management Systems and curriculaA competitive drive and a track record of consistently achieving/surpassing sales goalsYou re resilient - you take calculated risks and fail forward, always learning and growing from your setbacksA positive attitude and outlook on your work, and are a strong contributor to sustaining the culture of PackbackYou re fearlessly curious - willing to dive into problems, to be curious enough to discover the right opportunities to pursue, and pursue them with competitiveness, resiliency, and positivityPassionate about education and providing research-backed, equitable, and accessible learning experiences for every learnerStrong communication and presentation skills, you are able to network and consult with all stakeholders of a higher education institutionYou have the ability to travel with some overnight commitments on campus and in our Packback offices; must be able to travel by both automobile and plane
Values fit - the individual must be aligned with all our company values, but especially as it relates to:
We are fearlessly curiousWe are radically kindWe do what we say we will doWe never stop moving forward (no matter how small the step)We earn leadership through humility, optimism, and ownershipWe employ an investor s mindset
Perks Of Working At Packback
A culture that you can be proud to build: We work hard at building an inclusive culture of curiosity and continuous learning at Packback. In any role at Packback, being a good steward of our values and using them to inform decisions and communication can make an enormous impact on the business.
Benefits And Perks
Health & WellnessMedical InsuranceDental InsuranceVision InsuranceMay be eligible for a generous tech stipend401K: Packback offers 50% matching up to 4% of employee contributions.Stock optionsDisability InsuranceLife InsuranceCommuter BenefitsGenerous Paid Parental Leave up to 12 weeksFamily Medical LeaveUnlimited Time Off
Additional Perks
Access to premium membership to One MedicalCalm subscriptionMonthly Dashpass subscription by DoorDashFor Chicago-based employees - a convenient Loop office (Clark & Monroe). The building offers a food hall, coffee bar, gym, outdoor space, and shared co-working floor
Our Commitment To Diversity
Working in the Education Technology space, Packback believes it is an ethical necessity for us to work to build a diverse and inclusive team, to help us better consider the needs of our diverse audience of students with a wide range of educational backgrounds and educational needs.
We are an equal-opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#J-18808-Ljbffr