Job Details
Are you highly motivated and detail oriented? Are you up for a challenge, eager to learn, and looking to join a growing company? If so, we re looking for talented and inspired candidates who are focused on teamwork, task completion, and customer satisfaction. If you are looking for a rewarding career, not just another job, then join our team as a Customer Service Representative. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don t consider this position as an entry-level; we consider the position a stepping-stone for any individual who wants a career path and personal growth in their life.
RESPONSIBILITIES
Consult with customers in defining needs and initiating orders which meet their requirements and budget.
Provide creative direction by translating customer requirements into impact graphic solutions.
Manage customer projects from start to finish, ensuring satisfaction with products and services.
Respond to incoming calls, emails, in-person walk-ins, and occasional off-site meetings.
Prepare estimates and maintain estimate follow-up procedures.
Be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Work to build long-lasting relationships by turning prospects into customers and then into long-term clients.
QUALIFICATIONS
Outgoing, responsive, eager to learn, and possess the ability to build relationships.
Great listening skills, organization, and an outstanding work ethic are highly valued in candidates for this position.
High school diploma required; advanced education degree preferred
Must be able to work occasional overtime as needed
Strong verbal and written communication skills
Applicant should feel comfortable communicating with customers in a deadline-oriented environment.
Able to sit and view a computer screen for long periods
Prior sales, customer service, telemarketing, sign or print industry experience preferred
Experience working under pressure with multiple tasks/projects
Strong organizational and time management skills
Strong proof-reading skills, including spelling and grammar
Prompt, reliable, and responsible
WHAT WE OFFER
$16 to $22 per hour, depending on experience.
Profit-sharing
Paid vacation, paid holidays, and personal days.
Cash bonus for meeting goals as a team.
Full time.
Monday through Friday. 8:30 am 5:00 pm
Excellent Advancement Opportunities
The ideal candidate is a creative, self-motivated team player who can work in a fast-paced, deadline-driven environment and who is determined to make every project his or her absolute best. If this sounds like you, then we encourage you to click Apply now!
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills.
Are you ready to have more? More passion .more rewards...more than a job?
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.