Job Details
ON CALL nights and weekends
Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. Youll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients lives every day. If this sounds like a job youd love, apply now!
Monday to Friday from 6 PM to 9 AM (on call)
Saturdays and Sundays: 24 hours each day (on call)
Responsibilities:
Manage attorney schedules, including prospective client consultations, to foster caseload growth
Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
Qualifications:
High school diploma or equivalent required; Bachelors degree preferred
Familiarity with case management and CRM systems a bonus
Sales or customer service experience highly valued
Previous legal experience a plus
Strong ability to communicate eloquently and empathetically a must
About Company:
Mayersohn Law Group, P.A. is a woman-owned law firm formed in 2000. We are AV Rated and the attorneys are regularly voted as top lawyers by a number of services such as Fort Lauderdale Illustrated. We are making a large marketing push and are looking for detail-oriented, enthusiastic, and personable new team members. We have benefits for our employees such as bonuses, 401K, matching and profit sharing when applicable, Cash Balance Plan, Health insurance, etc. If you are looking to join a rapidly expanding firm and enjoy a growth trajectory, come interview with us.