Job Details
Job Description
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location Description 10000 Baltimore Avenue, College Park, Maryland 20740
Since Washington, DC is just a short drive from the Holiday Inn Hotel Washington - College Park (I-95), be sure to take the time to explore the capital. While staying with us, guests also enjoy easy access to area businesses and attractions while experiencing the utmost in comfort thanks to our welcoming staff. While in College Park, MD, our hotel's corporate travelers can use the on-site Business Center or host a meeting in one of 12 meeting rooms.
RequirementsWhat we are looking for- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!