Job Details
Company Description
Higher Health Chiropractic Michigan is a chiropractic center located in Wyoming, MI. Our mission is to serve the families of our community and region by providing specific, scientific chiropractic care to help people reach their God-given health potential and live a healthy, happy, drug-free life. We are driven by faith and proven by results, and strive to create an extraordinary experience for all of our patients.
Job Description
This position is an exciting leadership opportunity for someone that excels in developing and maintaining relationships and creating an extraordinary experience for others. This position serves as an administrative liaison between team departments and also serves as a clinical liaison between the practice members and the doctors.
Chiropractic Assistants play a crucial role in patient care, results, and retention. Chiropractic Assistants are conversion experts in the new patient process. This role includes consulting patients regarding health history and chiropractic education, taking Chiropractic Postural X-rays, performing neurological assessments with state of the art diagnostic equipment, data entry, answering phones in a timely manner while using good customer experience skills and judgment in the distribution of messages, scheduling appointments, managing insurance billing and claims, appointment preparation, care plan and financial plan reviews with patients, and assisting the Doctors in other areas to help them perform at their best.
Experience and Qualifications
- Previous experience working in a chiropractic office or healthcare setting preferred
- Knowledge of medical terminology, anatomy, and physiology preferred
- Strong customer service skills with the ability to provide exceptional patient care
- Excellent communication skills, both verbal and written
- Strong computer skills required
- Excellent interpersonal skills
- Proficient in phone etiquette and appointment scheduling
- Previous experience in receptionist duties and customer service
- Ability to multitask and handle multiple responsibilities simultaneously
- Strong organizational skills and attention to detail
- Experience in the healthcare industry is a plus
- Bachelor's degree in healthcare or related field preferred