Job Details
About Us:
Our Client, a family-owned business, has been a trusted name in building supply manufacturing. We are seeking an Inside Counter Sales Representative to join our team. This role involves providing exemplary service to our customers and facilitating order-related operations. The ideal candidate will thrive in an inside sales environment, responsible for order entry and ensuring customer satisfaction. This role offers long-term growth potential within our familial company.
- Position: Customer Service Lead Representative
- Location: Merrick, NY
- Employment Type: Permanent
- Salary: $52,000-$58,000 annually
- Experience Required: Construction, Home Improvement, or Manufacturing
Job Description:
This role involves providing exemplary service to our customers and facilitating order-related operations. The ideal candidate will thrive in an inside sales environment, responsible for order entry and ensuring customer satisfaction. This role offers long-term growth potential within our familial company.
Opportunity Overview:
This role presents the chance to increase earnings through customer acquisition and sales initiatives. During slower periods, you'll have the opportunity to proactively engage with potential customers to expand our business footprint.
Key Responsibilities:
- Provide professional assistance to customers at the counter
- Proficiency in basic math for handling discounts
- Accurate order entry and processing
- Handle inbound and outbound calls with finesse
- Deliver exceptional customer service at all times
- Collaborate closely with the Sales team
- Coordinate effectively with drivers for timely order fulfillment
- Ensure customers receive their orders promptly and accurately
Qualifications:
- Experience in building materials industry preferred
- Strong proficiency in Excel