Job Details
**Work From Home Customer Service - Reservation Sales Representative**
**Job ID** 390262 Houston, TX **Overview**
Enterprise Holdings is looking to add virtual agents to our Support Services' Reservations Sales team!
**If you**
* Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
* Communicate effectively with a wide range of callers
* Enjoy a sales-oriented culture, while working from the comfort of home
* Are able to ensure customer satisfaction through providing exceptional service to every customer
** Then this may be the perfect opportunity youve been searching for!**
**We Work Hard and Reward Hard Work!** This remote position offers a compensation package of $ 16.50 /hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3% and profit sharing, paid time off, employee discounts and much more. We also offer an accelerated pay structure and career path including the opportunity to earn a bonus within your first year!
**Schedule:** The training schedule is 2 weeks at M-F, 9am-5:30pm CST. Our full time, regular schedules offer morning start times! (weekends included and holidays may be required based on business need)
**Responsibilities**
* Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
* Receive and apply feedback from managers to improve call quality
* Efficiently guide conversations and apply sales techniques to convert calls into reservations
* Provide excellent customer service
* Strive to meet and exceed monthly personal and department metrics
*Equal Opportunity Employer/Disability/Veterans #LI-REMOTE*
**Qualifications**
* Must currently live in the state of Texas
* Must currently live in Houston or the immediate surrounding area
* One year of sales or call center experience required
* Permanent residence with a defined working space that is free of distractions
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
* Must be at least 18 years old
WFH Technical Qualifications for your home office:
* Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
* Must have a computer USB headset with microphone
* Must have a computer with webcam technology
* Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
+ Minimum upload speed of 2mbps and minimum download speed of 5mbps
+ Use of wireless, hotspot or WiFi air cards are NOT ALLOWED
* The address on your application must be your current, accurate permanent address
*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements
**Work From Home at Enterprise Holdings**
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