Job Details
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Currently seeking a Senior Manager to join the Beauty Experience team at CVS Health Corporate in Woonsocket, RI. This unique opportunity will focus on the development and execution of merchandise strategies that support CVS as a destination for Beauty including but not limited to identifying and launching new innovation to drive customer engagement instore and online, creating go to market strategies for key brand launches; reimagining the customer journey across physical and digital touchpoints. The ideal candidate should have a passion for merchandising and innovation, with several years of experience in retail innovation and store design, and 2-3 years in a in an analytical, merchandising, or buying position; ease with breaking down and solving complex problems; . This role is currently work hybrid out of Woonsocket, RI.
- Ensuring all aspects of the Beauty & Personal Care Service & Experience strategy is developed, socialized and implemented in a way that aligns with business goals and prioritizes business growth and impact
- Identifying and mobilizing cross-functional support required to achieve business objectives, including areas of tactical and strategic support
- Providing business expertise needed to set planning priorities and develop implementation approach(es), as well as provide targeted training to drive education and knowledge needed to implement strategies
- Serving as a trusted subject matter expert on behalf of the Beauty & Personal Care Service & Experience, as well as preparing for and leading various business reviews with senior leaders by coordinating and finalizing relevant materials, ensuring follow-up and execution of strategy by divisional leaders
- Recommending appropriate actions, strategies and / or alternative courses of action to meet business needs
- Collaborating with key senior business partners (VPs, DMMs, Senior CMs, CMs, Directors,) to understand their strategies, challenges and goals in order to translate these into actionable deployment and / or task plans, establish benchmark metrics, provide progress updates, etc.
- Manage multiple and often competing priorities, with the flexibility to respond to urgent senior leader requests for data and provide actionable solutions
- Representing the the Beauty & Personal Care Service & Experience team in various internal meetings with senior leaders
- Regular travel to select markets for meetings, field travel, and other events as directed
Aid in the sourcing, launching, and management of new competitive opportunities at CVS across the Beauty and Personal care categories
20%
Responsible for the development, curation and maintenance of key Beauty formats and layouts; including creating new merchandising vehicles and evolving existing programs, including but not limited to the Beauty In Real Life Trending Endcap Program, the Skin Care Centers,
20%
Build and nurture strong vendor relationships to collaborate on go to market strategies, effective events, and off shelf opportunities.
15%
Craft and support Beauty and Personal Care innovation strategies across the following areas: 1) tech including day to day management of our AI|AR partnership and any new partnerships that may arise , 2)merchandising, 3)formats and 4)layouts
15%
Partner with the field (store teams) and Beauty service teams to create and execute strategies that ensure execution of merchandising programs across our key Beauty formats including but not limited to Beauty In Real Life, Skin Care Centers
15%
Team leadership and support, including but not limited to the development of junior members and peers; budget management and various administration duties
15%
Required Qualifications
- Bachelors Degree, or equivalent experience
- 5+ years of total business experience
- 5+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
- 5+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions
- 5+ years influencing with and without authority
- 5+ years leveraging data to support strategic plans and return on investment
- 5+ years experience working with a team to prioritize work based on skills, needs, timelines, etc.
- 5+ years experience building high-performing teams
- 5+ years experience engaging and inspiring a team to reach optimal business outcomes together
- Highly responsible and accountable for building strong business value
- Consistently leads by example
- Proven ability to deliver results in complex, fast-paced environments
- Proven ability to develop and lead planning initiatives with a track record of successfully executing on established goals and objectives
- Proven ability to work with multiple reports to synthesize insights and outline meaningful, actionable steps for the field to implement to represent Workforce Management and its leadership teams by delivering high quality, timely reports. Must be able to analyze data and metrics to work with impacted areas to develop, communicate and monitor mitigation plans.
- Proven ability to deliver high quality professional communications, presentations, responses and analyses on a wide range of requests by working quickly, independently and with minimal direction
- Proven ability to exhibit model professional behaviors that are consistent with collaborating with senior leadership and that demonstrate a strong bias for inclusion, collaboration, building trust, driving for and delivering results as well as supporting innovation and change
- Strong negotiation, interpersonal, written, and verbal communication skills
- Familiarity with workforce management processes and extensive knowledge of retail business operations, including pharmacy
- Broad mindset with an ability to consider the long term execution of strategy as well as the short term detail-oriented steps needed in developing solutions
- Advanced skills in MS Office
- Regular and reliable attendance
- Any additional tasks as directed by the supervisor or manager
- Ability to travel up to 25% of the time, based on business needs
Preferred Qualifications
- 5+ years of total business experience
- 5+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
- 5+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions
- 5+ years influencing with and without authority
- 5+ years leveraging data to support strategic plans and return on investment
- 5+ years experience working with a team to prioritize work based on skills, needs, timelines, etc.
- 5+ years experience building high-performing teams
- 5+ years experience engaging and inspiring a team to reach optimal business outcomes together
- Advanced knowledge of workforce management processes and extensive knowledge of retail business operations
Education
Bachelor Degree, Preferred
Pay Range
The typical pay range for this role is:
$79,200.00 - $174,200.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits