Customer Success Associate (US - Fully Remote)

Job Details

Our client is looking for a Customer Success Associate to be the primary point of contact for clients. This is a fully remote role, based in the US.

Client Details

Our client is a fast-growing generative AI start-up that has grown from 2 to 100+ employees in just four years. They raised over 100M to date and are actively expanding in the US.

Description

Key responsibilities include:

• Nurturing client relationships through calls and emails.
• Providing support and guidance to customers regarding their business plans and inquiries.
• Collaborating on projects to enhance the overall customer experience, including integrating AI technologies

Profile

The successful candidate has experience working with Zendesk (or similar platforms), strong relationship building skills, and proactive problem-solving abilities.

Job Offer

This role offers competitive compensation, generous PTO, work from home support, employee perks platform and more! This is an exciting chance to join a growing company in the US.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

 Michael Page

 04/30/2024

 All cities,AK / All cities,AL / All cities,AR / All cities,AZ / All cities,CA / All cities,CO / All cities,CT / All cities,DC / All cities,DE / All cities,FL / All cities,GA / All cities,HI / All cities,IA / All cities,ID / All cities,IL / All cities,IN / All cities,KS / All cities,KY / All cities,LA / All cities,MA / All cities,MD / All cities,ME / All cities,MI / All cities,MN / All cities,MO / All cities,MS / All cities,MT / All cities,NC / All cities,ND / All cities,NE / All cities,NH / All cities,NJ / All cities,NM / All cities,NV / All cities,NY / All cities,OH / All cities,OK / All cities,OR / All cities,PA / All cities,RI / All cities,SC / All cities,SD / All cities,TN / All cities,TX / All cities,UT / All cities,VA / All cities,VT / All cities,WA / All cities,WI / All cities,WV / All cities,WY / All cities,PR