Job Details
Job Summary
The security officer is responsible for the safety and security of the people, product, property and information of the Company. The primary focus of the security officer is to serve as a deterrent to theft while providing a high level of customer service to all existing and potential clients.
The security officer will adhere to all Company security policies and procedures, and ensure the Company's security policies and procedures are adhered to by all employees. Additionally, the security officer will provide security services at offsite locations including international locations when required.
Key Duties, Responsibilities and Accountabilities
Focused professional protection and surveillance of people, property, information and premises using personal observation and electronic techniques
Maintain situational awareness, assess risk and scrutinize merchandise control
Provide a high level of Customer Service, acting as "ambassador" for the Company
Greet and/or acknowledge each client or potential client upon entering; thank them when exiting
Appropriate communication with employees, tenants and visitors to promote smooth security service provision and individual compliance with protocols
Identify risks
Strict personal adherence to Company policies, security standards, and operational protocols
Monitor, document and enforce procedural rules and regulations
Patrol, secure and inspect facilities; internal and external
Deterrence of, and actively stopping unauthorized activity
Analysis of problems and completion of formal investigations
Maintain logs, records and reports of occurrences; use computer terminals to input and retrieve data
Respond to alarms when required
Complete security related projects and assignments to acceptable standards, on schedule
Key control
Ensure proper functioning of equipment
Deter and prevent unauthorized activity
Analyze problems and complete investigations, properly documented, as directed
Ability to work well within teams
Assist with the opening and closing of facilities
Handles other duties as required
Job Qualifications
At least 5 years law enforcement or luxury security retail experience
MUST possess Conceal Weapon (CCW) permit
No criminal record; absolute honesty and unquestionable integrity
Willingness to permit extensive background and related checks and testing by the company and its agents
A relevant, higher education qualification preferably in the security field
Above average computer skills and technological aptitude
Strong communication skills; verbal and written, in a multi-cultural, highly professional setting
Strong interpersonal skills; able to work with people at all levels with compassion and respect, with emphasis on client centered service
Demonstrated commitment to continuous learning and professional development
Flexibility to accommodate shift work as required
Willingness to adhere to prescribed dress-codes