Job Details
Description
OVERVIEW:
iTech AG is actively seeking a Program Manager to support our federal government customer. This position provides the opportunity for significant client interaction by learning the client's business and becoming a trusted advisor. The ideal candidate will have previously led teams implementing a technology solution and have a proven track record of successful delivery leading to organic contract growth. This role will report directly to the Director of Technology and Innovation within the Delivery Division of iTech AG.
RESPONSIBILITIES:
- Provide guidance and direction at the program level of the contract
- Manage large, complex projects (task orders)
- Interface with the government's leadership, CO, and COR
- Work with our Service Lines, Market Lead, and Proposal team to develop task order proposals as requested by the government
- Submit all contract level deliverables and review and approve all deliverables before they are submitted to the client
- Oversee all aspects of the contract financials, working directly with the iTech AG Operations team
- Lead and present the latest status of the program at internal monthly project health reviews
- Other duties as assigned
QUALIFICATIONS: - Experience leading ServiceNow (SNOW) implementation teams
- SNOW experience with Governance, platform management, configuration management implementation and custom development; supporting DevSecOps; directing, managing, implementing and executing business and technology related solutions; IT and business strategy, planning, IT Security and Compliance with Federal Government related rules and regulations, and industry standards.
- Minimum 5 years' experience in a management position and managing various types of government contracts
- Ability to manage cost, schedule, and service performance to achieve defined SLAs
- Experience as the point of contact to customer
- Experience using Agile methodologies
- Experience in delivery of a technical project, specifically low code/no code
- Experience within service delivery and management of IT service delivery, including managing SLAs
- Possess strong communication skills verbally and in writing
- Minimum 8 years of consulting experience
- Strong logical and analytical problem-solving skills
- Ability to travel to client site in DC metro area as necessary
- Experience managing subcontractors and teaming partners
PREFERRED QUALIFICATIONS: - Bachelor's degree in technology or business
- Prior experience in management of a government contract
EDUCATION AND CERTIFICATIONS: - Bachelor's Degree
- PMP Certification
SECURITY CLEARANCE: - Active Public Trust or the ability to obtain Public Trust
- Pursuant to a government contract, US Citizenship status is required
Equal Opportunity Employer, including disability and veterans.