Job Details
Job Details
Job Location
Gresham, OR
Position Type
Full Time
Job Shift
Swing/Overnight
Job Category
Nonprofit - Social Services
Description
Purpose: (General description and summary) The Residential Support Specialist (RSS) collaborates as part of a multidisciplinary team to provide a seamless delivery of services to residents in our mental health residential treatment programs. As residents work toward individual goals, the RSS engages in intentional skills building. Areas of focus may include activities of daily living, life skills, and therapeutic interventions. The RSS is also responsible for ensuring a clean and organized environment. Accountabilities: (Responsibilities of the job) Resident Support Actively engage with residents to support movement toward goals and transition planning. Actively participate in Team Based Care, including collaboration and participation in staff meetings. Engage residents with completing daily living skills such as keeping appointments, completing household tasks, and managing medication, in line with their service plan. Assists in crisis intervention. Supports residents in navigating distress and conflict. Adheres to medication management protocol. Remains constantly alert to changes in medication. Responsible for meal preparation and providing opportunities for skills training. Provides and facilitates group activities and community engagement. Centers resident experiences including maximum level of autonomy and personal rights. Understands Oregon Administrative Rules which include Home and Community Based mental health services. Facility Operations Maintains house safety (fire drills, security of house, etc.) Completes Safety and Sanitation Checklists twice monthly. Responsible for the health and safety of the house, seeing that the house is clean, orderly, and safe. Maintains the cleanliness of food storage areas, common areas and employee office. Completes all shift duties. Communicates maintenance and supply needs.
Documentation: At the end of each shift ensure all documentation (engagement notes, shift notes, EMAR, communication log, incident reports, etc.) is complete in each resident chart, following policy and Oregon Administrative Rules. Completes all incident reports by end of shift. Ensures narcotic count is updated during each narcotic medication pass as well as completes shift change documentation. Other General Expectations: Completes other tasks as assigned by program supervisors. Fulfills all onboarding requirements and trainings within timelines outlined in New Narrative policy and procedures. Must have a criminal records clearance through the State Mental Health Division prior to starting employment. Will not work over 40 hours per week unless authorized by a supervisor. Will report to work promptly and will adhere to all scheduling and attendance policies. Attend and positively participate in required meetings and trainings. Follows all agency policies, procedures, and protocols. Maintains security of confidential information. Residential employees can be temporarily reassigned from their scheduled site to cover other residential treatment homes/facilities, as directed by their supervisor. Positions Reporting: (Listing of job incumbents reporting into this position) None. Education/Certificates/Licenses/Registration: QMHA credentials preferred. Experience/Qualifications: Must be 18 years of age and capable of implementing the emergency procedures and disaster plan. Impact: New Narrative residential operations are an essential part of New Narrative's overall continuum of services. As a New Narrative employee, Residential Support Specialists will help to ensure best practices, positive outcomes, and quality of services.