Job Details
Salary:
$84,797.87 - $135,337.58 Annually
Location :
Plantation, FL
Job Type:
Full-Time
Job Number:
1411271
Department:
RESC ORCT Reg Pub Safe Applic
Opening Date:
12/27/2023
Closing Date:
Continuous
Veterans' Preference Notice:
Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for an Information Technology Specialist (Computer Aided Dispatch section) within the Regional Emergency Services and Communications Technology Division.
The position is responsible for the mission critical public safety client applications, as well as, server and network infrastructure used to support the operation of the County wide Computer Aided Dispatch (CAD), Mobile Data, and Records Management Systems.
Duties include delivery of emergency communication and technology services to Broward County's first responders, creating tactical/ strategic plans for short and long term goals, analyzing work procedures, planning, recommending and implementing solutions and automation enhancements.
Work involves developing, implementing, and maintaining policies, procedures, guidelines, and protocols for the Regional Public Safety Application systems (CAD, AVL, Mobile Data, Law Records, Fire Records, etc.), in cooperation with staff from the County, Sheriff, Municipal Police, and Municipal Fire Departments, as well as, other related regional public safety departments.
Knowledge and familiarity with advanced computer software applications and hardware components, and the principles, methods and procedures of modern police, fire, and emergency medical services.
Strong written, verbal, interpersonal and presentation communication skills.
Experience with performing research, data analysis, and feasibility studies in order to submit technical and management reports.
Experience with providing client laptop and desktop hardware support and administration.
Experience with database administration.
Virtualization Administration Certifications (Citrix, VMWare, HyperV, or closely related application).
Project Management Certificates (PMP, PgMP, or closely related field.
Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt)
Network Administration Certifications (CCNA, CCIE, CISSP, or closely related field)
Database Administration Certifications (SQL, Oracle, or closely related application)
Presentation or Training Skills in Mission Critical Public Safety Services and Applications
Software or Application Programming Skills
Technical Writing or Documentation Skills
General Description:Manages large scale information technology projects.Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.
Minimum Education and Experience Requirements:Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management or closely related experience.
Special Certifications and Licenses
Possession of or eligibility to obtain basic FCIC/NCIC certification.
Possession and maintenance of a valid Florida Driver's License.
Preferences:Master's Degree or higher in Electrical Engineering, Business Administration, Computer Science, MIS, or closely related field.Virtualization Administration Certifications (Citrix, WMWare, HyperV, or closely related application)Network Administration Certifications (CCNA, CCIE, CISSP, or closely related application)Database Administration Certifications (SQL, Oracle, or closely related application)Project Management Certificate (PMP, PgMP, or closely related field)Six Sigma Certificates (Green Belt, Black Belt, or Master Black Belt)Presentation or Training Skills in Mission Critical Public Safety Services and ApplicationsTechnical Writing or Documentation SkillsSoftware or Application programming Skills
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Provides high-level technical expertise and project management direction of multiple large scale information technology initiatives including technological research, analysis, design, development, and implementation of projects.
Reviews County-wide information technology strategic direction, recommends approaches for incorporation of the emerging technologies when appropriate, and implements the approved approach.
Reviews programming techniques and recommends information technology solutions, enhancement plans, and related cost-benefit comparisons.
Supervises professional and technical personnel in assigned work teams or sections.
Plans, organizes and implements approved emerging technologies.
Administers County-wide technological specialty functions.
Performs project management responsibilities for large scale complex information technology projects.
Reviews systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards.
Documentation of deployment, security, quality assurance, change controls, and compliance.
Performs related work as assigned.
WORK ENVIRONMENT
Physical DemandsPhysical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
County Core CompetenciesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus : Building strong customer relationships and delivering customer-centric solutions.
Instills trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values differences : Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer. The ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the Professional Standards/Human Rights Section.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount.
01
What is your highest level of education obtained from an accredited college or university with major coursework in computer science or closely related field?
No DegreeAssociates degreeBachelors DegreeMasters degreeDoctorate
02
How many years of experience do you have in systems analysis, system design and/or applications programming relevant to area of assignment including related project management or closely related experience.
Less than 4 years4 - 5 years6 - 7 years8 or more years
03
Please explain how your experience, training and education help you in performing the functions of the Information Technology Specialist (Public Safety Application Specialist) position to which you have applied.
04
Describe your experience implementing, administering and maintaining mission critical applications, please provide details.
05
Describe your experience with Active Directory and Storage Area Networks.
06
Describe your experience with implementing and maintaining/repairing Laptop and Desktop hardware, please provide details including the brands and models you are most familiar with.
07
Please explain the role of a Change Management Request when updating a mission critical application.
08
Please explain tell us about what you liked the most and the least at your previous employment.
Required Question#J-18808-Ljbffr