Job Details
**PCS Wireless**
**Warehouse Employee Relations Specialist**
**Miami Lakes, FL - Full Time**
PCS Wireless is the global leader in the secondary market for connected devices. PCS Wireless partners with OEMs, operators, and retailers to unlock value in their and their customers devices. We specialize in the responsible redistribution of new and pre-owned phones, tablets, accessories, and other wireless equipment. PCS Wireless partners leverage our Asset Recovery, Trade-In, Device Processing and Device Diagnostics services to sustainably improve their bottom line.
Founded in 2001, our team, through entrepreneurial spirit and can-do attitude, takes on challenges with grit and excitement. We are a community who welcomes challenges and diversity of opinion, always expressed with respect.
If you are looking to be part of a human company, where you can deploy your energy to help implement extraordinary growth, where you can feel part of a team focused in developing a business that is connecting people and maybe making the world a little better place, then come join us as we grow into the next phase of PCS Wireless.
This role requires a dedicated Warehouse Employee Relations Specialist. This role provides proactive resourcing HR advice and guidance to the line worker Leadership Team. The ideal candidate has excellent communication and organizational skills. A positive attitude and enjoys working with people.
**Essential Job Functions**
* Supports reviewing attendance in warehouse
* Participates and supports in recruitment and selection of personnel, including identification of internal talent (and aligning with management) to support their growth
* Supports employees growth and development, by engaging with management, to clarify status of training, career path, performance and counseling
* Support coaching and follow up of management with confirming training Identify rich recruitment sources and utilize the full recruitment potential of the organization
* Engaging with management to analyze present and future needs
* Supports employees and engage with employees, getting to make them feel important, listened to and part of the PCS community and act as an employee advocate
* Build the environment, which recognizes top talents and top performers
* Follow internal procedures, and when required, recommend for creation of new procedures
* Build friendly corporate culture and drive the engagement of all team members
* Build direct communication channels and support honest and quick information flow
* Support Team members innovation
* Employee data collection and analysis
* Engages employees and manages the change management process
* Plans and executes programs for team members to ease and speed up the adaptation process
* Acts as the contributing project team member, who is responsible for the people agenda
* Builds, Maintain, and develop the relationship between managers and team members
* Single point of contact for management
* Drives employee performance and agenda Leads complex projects and initiatives with the aim to change corporate culture
* Protects and acts in the name of team members
* Conducts regular opinion surveys as emotions and feelings of employees are fully recorded
* Recommends and implements best approaches in management projects
**Job Specifications**
* Preferable a bachelors degree or an equivalent of 2 years human resources experience.
* Proficient bilingual in English and Spanish.
**Skills & Abilities:**
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Great interpersonal skills.
* Excellent communication skills (written and verbal).
* Highly organized.
* Able to multitask efficiently and effectively.
* Ability to interpret and evaluate regulatory codes.
**Work Conditions and Physical Demands:**
While performing the duties of this job, the employee is occasionally required to:
* Walk, sit
* Use hands to finger, handle, or feel objects, tools, or controls;
* Reach with hands and arms; balance; stoop; talk or hear.
* The employee must occasionally lift and/or move up to 10 pounds.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.