Job Details
Summary:
Join the team as a Field Sales Support Specialist where you'll play a pivotal role in facilitating seamless operations across engineering, sales, and project management realms. Your primary responsibilities will encompass coordinating shop drawings, scheduling material deliveries/returns, overseeing production orders, providing on-site customer consultation, managing change orders, overseeing project closeouts, and ensuring customer satisfaction.
Required:
- Forming/Shoring and industrial concrete knowledge/experience is a MUST along with a strong grasp of construction materials and build requirements.
- A keen interest in sales, with aspirations to transition into a sales role in the future.
- Proficiency in Adobe, Microsoft Outlook, Excel, Word, and Bluebeam .
- Comprehensive understanding of concrete construction methods, forming and shoring equipment/assembly, coupled with excellent customer-facing skills.
- Possession of a valid US State Driver's License and the ability to pass a drug screening.
- High School Diploma
- There will be some travel which would be at most an hour or two hours from the Tampa office with some occasional overnight travel.
Duties:
- Collaborate and support a top Sales Representative to attract and retain customers.
- Make informed financial decisions regarding project proposals by liaising with engineering to evaluate cost designs.
- Ensure efficient processing of change orders for all projects.
- Assist in addressing all customer complaints.
- Coordinate with account collections to ensure timely payment receipt.
- Examine/evaluate customer forecasts for accuracy and collaborate with the team to enhance forecast precision and compliance.
- Deliver prompt, precise, and detailed forecast-related communications to customers and the sales team.
- Work closely with the regional sales manager and regional operations director to drive sales growth and identify efficiency opportunities.
- Manage customer accounts effectively by traveling to different customer sites in order to support delivery intakes and outtakes.
Join us and become an integral part of our dynamic team, where your skills and aspirations will flourish in a supportive environment.
Benefits:
Competitive package that offers medical, dental, vision, life, disability, and strong 401k plan