Job Details
As an Order Processor, you play a critical role in ensuring the smooth flow of orders within our organization. Your meticulous attention to detail and commitment to accuracy are essential for maintaining customer satisfaction and efficient operations.
Responsibilities:
Order Verification and Entry:
- Review and verify customer orders for accuracy, including product specifications, pricing, and delivery details.
- Enter order data into our computer system, ensuring all information is accurate and complete for processing.
Communication:
- Collaborate with sales representatives, customers, and internal teams to address any order-related inquiries promptly.
- Maintain clear communication channels to ensure seamless order processing.
Inventory Management:
- Coordinate with inventory teams to ensure product availability and timely fulfillment.
- Monitor stock levels and update order status accordingly.
Problem-Solving:
- Identify and resolve any discrepancies or issues related to orders promptly.
- Escalate complex cases to the appropriate department when necessary.
Documentation:
- Maintain accurate records of orders, invoices, and shipping details.
- Prepare necessary documentation for order processing.
Quality Assurance:
- Ensure compliance with company policies and procedures during order processing.
- Conduct quality checks to prevent errors and improve efficiency.
Qualifications:
- Attention to Detail: Precise data entry and thorough order verification are crucial.
- Communication Skills: Effective communication with colleagues, customers, and vendors.
- Problem-Solving Abilities: Quick thinking to address order-related challenges.
- Organizational Skills: Ability to manage multiple orders simultaneously.
- Familiarity with ERP Systems: Experience with NetSuite or similar platforms is advantageous.
If you thrive in an environment where accuracy is non-negotiable and deadlines are met with finesse, we invite you to join our team as an Order Processor.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.