Job Details
About the Company
AccessParks, a rapidly expanding nationwide ISP and 5G managed service provider, specializes in designing, installing, and managing broadband systems across the country, prioritizing performance, and delivering quality customer experiences. Our mission to extend broadband access to remote regions of North America necessitates a strong work ethic and a collaborative team mindset.
Job Title: Sr Wireless Network Engineer:
Position Description
Join our collaborative wireless network engineering team in a NOC tier 2&3 environment. Ideal candidates possess expertise in enterprise Wi-Fi, ODAS, FWA, LTE, and CBRS solutions. Responsibilities include wireless performance monitoring, analytical troubleshooting, and engineering support for broadband network operations. Duties also entail administration of client Wi-Fi network components such as Access Points, Routers, Switches, and firewalls, along with utilizing network monitoring tools.
Tasks:
- Troubleshoot and monitor performance of Outdoor Access Points, Microwave backhaul, Routers, and switches.
- Maintain technical documentation, trouble tickets, and testing procedures.
- Schedule on-site dispatches and conduct network elements performance testing.
- Implement configuration changes to ensure high client performance.
- Utilize advanced troubleshooting tools to resolve performance issues efficiently.
- Configure and manage Mikrotik Routers, Wireless Access Points, and Backhaul Radios.
- Troubleshoot LTE CPE & Wifi CPE.
- Input and catalog database information.
- Manage Splash Portals and conduct daily system performance checks.
- Communicate with external customers via email and phone calls.
- Collaborate with remote contractors to troubleshoot infrastructure issues.
Requirements:
- Experience in the WISP industry.
- Proficiency in Mikrotik Router Configuration & Management.
- Familiarity with Wireless Access Point Configuration & Management.
- Knowledge of LTE CPE & Wifi CPE Troubleshooting.
- Previous leadership experience.
Qualifications:
Education:
Bachelor of Science in Engineering/Technical/Compute Science or equivalent technical experience is preferred.
Experience:
- 5+ years Wireless Engineering/Planning/Operations Telecommunications experience troubleshooting Wi-Fi, FWA, and/or FTTX, Microwave, or G.hn.
Key Competencies:
- Solid understanding of Networking principles including IP addressing and routing.
- Familiarity with Wi-Fi propagation in indoor and outdoor environments, and ability to test SLAs and roaming.
- Strong customer service orientation and proven analytical/problem-solving abilities.
- Ability to prioritize and execute tasks effectively in a high-pressure environment.
- Excellent interpersonal and communication skills.
- Proficiency in reading, writing, and interpreting technical documentation.
- Basic understanding of Wi-Fi authentication and service ordering process.
- Capability to access and comprehend network device configurations.
- Ability to define, evaluate, and present alternatives to complex engineering problems.
- Basic proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) with additional skills in Access and Visio beneficial.
- Strong interpersonal and administrative skills with multitasking ability and influence to drive change.
If challenges are opportunities, then this role is for you.
The above description covers the most significant duties performed but does not exclude other occasional work assignments not mentioned.
Job Type: Full-time remote
AccessParks in an Equal Employment Opportunity organization
Job Type: Full-time
Benefits:
Salary DOE
Full-time salaried position, which may periodically include work on nights and weekends.
Employee sponsored health benefits.
401K match