Job Details
Join our team as a full-time Client Services Associate and unleash your potential in a career-oriented environment where exceptional people skills are prized. This isn't your typical entry-level role confined to a call center. Our client-centric approach and dedication to unparalleled customer service have paved the way for a new opportunity to expand our marketing campaign.
At the heart of our success lies the commitment to serving our clients with a smile and a handshake. It's this personalized touch that has propelled our customer service division to unprecedented growth. Our campaigns are centered around crafting and executing distinctive, personable advertising strategies aimed at attracting new customers for our clients.
Our goals are straightforward: ensure every consumer benefits from our promotions, every client reaps the rewards of our services, and every representative thrives within our training-centric, team-oriented culture.
As a Client Service Associate, your responsibilities will include:
- Establishing and nurturing client accounts through our direct approach to drive increased revenue for our clients.
- Mastering the software systems provided by our clients to effectively handle incoming inquiries.
- Providing daily reports on client interactions to management and offering valuable feedback to enhance the client experience.
- Possessing comprehensive knowledge of all products and services we promote and sell, enabling you to address any questions or inquiries confidently.
- Participating in cross-training across departments to excel in our comprehensive training program, potentially paving the way for advancement to management based on individual performance.