Job Details
** Front Desk Clerk PT**
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Join our team at the Hyatt Regency Coralville!
Responsibilities:
* Check guests in and out of room.
* Input and retrieve information routinely from computer system. Make appropriate selection of rooms based on guests' needs.
* Respond to guest requests and handle guest issues or report complaints to management.
* Promptly answer the phone in a professional and clear manner.
* Input all information into computer to communicate guest requests.
* Answer guest questions regarding area or hotel, outlet information and services.
* Greet and welcome guest as they arrive at the hotel.
Excellent customer service skills are required. Must be able to work 1st and 2nd shifts. Previous front office experience is preferred.
For each position, we require at least two positive verifiable references, a stable work history verified by a background check, a positive attitude, a willingness to be a team player, and the ability to work weekends and holidays.
At the Hyatt Regency Coralville, we offer the following great benefits:
* Competitive Wages
* Insurance benefits to our associates after 30 days of full-time employment
* Flexible schedules
* Room discounts for Hyatt properties and Marcus Hotels & Resorts properties
* Employee referral bonus program
We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.