Job Details
Who We Are:
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company s top perks.
Fooda is currentlyrecruiting for a full timeEvent Coordinator in our Santa Clara market.This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.
What You ll Be Doing
- Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Caf s for team members who have time off, and 3.) getting restaurants onsite and access to the building
- Gain competency with Fooda s technology and standard operations procedures
- Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
- Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
- Conduct onsite Fooda promotions and mobile app coaching
- Provide real-time onsite customer service to resolve issues promptly directly with the consumer
- Facilitate audits of restaurant event set-up to ensure consistency and high quality
- Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
- Critical hours are over lunch Monday - Thursday (10 am 2 pm) but responsibilities may span 8am-4pm, depending on the market and need
Who You Are:
- You love building relationships with customers and enjoy customer service
- You are friendly, high energy and love interacting with other people
- You are savvy with technology and will be comfortable in a fast-paced start-up
- You are resourceful, exhibit grace under pressure, and know you re capable of finding solutions
- You are a strong communicator and self-starter
- You are organized and detail oriented. Type-A personality is a plus!
- You re someone who knows the local territory and gets around efficiently in your own car
- You re looking for a steady part-time job (between 16- 20hours per week) during regular business hours and value flexibility
- Prior catering or serving experience strongly preferred
What We ll Hook You Up With:
- Competitive wages - $21-$23/hr
- Paid time off
- 401k Retirement Savings Plan with company match
- Pre-tax commuter expense benefit
- Long-term opportunities for advancement within Fooda
- Networking opportunities for work or career with local restaurants
- A fulfilling, challenging work experience and free food!
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.