Job Details
ANCC housekeepers are responsible for providing the highest quality housekeeping service to our members and guests while maintaining the service standards set forth by the housekeeping management team. Work hard to promote the business and best interests of Army Navy Country Club.
Specific Duties and Responsibilities:
1. Perform daily scheduled cleaning services as assigned by the Manager
2. Surface dusting
3. Vacuum, mop and sweep
4. Clean windows
5. Bathroom cleaning
6. Laundry
7. Iron
8. Perform thorough deep clean of event spaces as required
9. Report all maintenance issues to Manager, immediately
10. Report all safety and security issues to Manager, immediately
11. Communicate with Manager to ensure all guest/member requests are fulfilled
12. Complete any and all other tasks as assigned by the Service Manager
Knowledge, Skills, and Abilities:
The employee in this position must possess the knowledge and skills to demonstrate the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The employee in this position should be dependable, trustworthy, able to work well in a team, and lift up to 40lbs. This position requires the employee to communicate effectively with members and guests to ensure that service is provided to them in a professional and responsive manner, and to communicate with co-workers to ensure that job responsibilities are performed in an efficient, effective and safe manner.
- The ideal employee will have the skills to multitask and has time management skills.
- Ability to reach, bend, stoop, stand
- Must be high energy, guest service oriented and able to ensure our guests/members are handled with the utmost courtesy and professionalism
- Must have the ability to effectively communicate with guest/members and co-workers
- Must be able lift, carry, pull and push 40+ lbs. constantly and frequently. Position also requires standing for a long period of time and frequent bending
EQUIPMENT/ MACHINERY / CHEMICALS USED Gas powered or electric utility vehicle
Vacuum
Iron
Linens, tables, chairs
Walkie Talkie
All-purpose cleaner, bleach, disinfectant, furniture polish, oven cleaner, glass cleaner
and other related general cleaning products
Education, Experience, and Training: This employee should have a high school education
Hotel or Country Club experience preferred
Compensation and Benefits: Hourly compensation
will be commensurate with experience.
This job is a civilian position and does not require military service (including commission and enlistment)