Job Details
About
Blindster.com is a pure e-commerce, B2C retail business located in Houston, Texas. Twelve years ago our owner bootstrapped the company with one employee and zero sales, and today Blindster is one of the largest retailers of custom window blinds in the US with over 30 employees! But we're not satisfied and we won't stop until we are the THE largest company in our industry. To do this, we are currently looking for a rock star to join our group, the "Blindster Bunch". If you meet the job qualifications and are interested in joining our band, we should talk!
Experience
- 3+ years of Customer Service experience (preferred but not required)
- 2+ years of Call-Center experience (preferred but not required)
Education
- High School Diploma or GED
Location
- Position is hybrid work from office & home. Must be able to work from office in Houston during initial training period.
Soft Skillsets
- Ability to adapt to a changing environment and handle multiple priorities
- Excellent writing and analytical skills
Technical Skillsets
- Fluent in Spanish and English
- Ability to type approximately 35+ words per minute
- Experience with Microsoft Word
- Experience with Microsoft Excel
- Experience with Microsoft Outlook
- Experience with Microsoft Teams (preferred)
- Experience with TalkDesk software (preferred)
- Experience with PureChat software (preferred)
- Experience with ZenDesk software (preferred)
- Experience with ePic software (preferred)
Compensation
- $18-$20/hr+ commensurate with experience
Benefits (Available after 60 Days of Employment)
- Paid Time Off
- Paid Sick Leave
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flex Spending Account
- 401(k) plan + employer match
Flexible Schedules
- Days: Monday Friday Only (No Weekends!)
- Times: 8:00am 5:00pm
- 0-60 Days of Employment: NOT remote. Our one-on-one training is conducted in office.
- 61+ Days of Employment: Remote Work Negotiable for 1-3 Days per Week
Training Schedule
- One-on-One training in Houston, Texas office location for first 60 days
- Additional training provided as needed with business and product changes