Job Details
**Call Center- Customer Service Representative**
Tallahassee 2015-08-19 Ad ID: 137819 Job Offer: Administrative / Office Jobs Region: Florida City: Tallahassee Local area: Miami, FL Job name: Call Center- Customer Service Representative
Job location: Miami, FL
Job type: Temporary/Contract
Job category: Administrative & Clerical
Salary: N/A
Adecco is assisting a local client recruiting for a Call Center Representative in South Miami, FL. This is a Temporary- Permanent opportunity. As a Call Center Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. If you meet the qualifications listed below please Apply Now!!!
Responsibilities include but are not limited to:
Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders
Receive a high volume of inbound calls (70-100 calls per day) from customers with varying levels of questions and concerns
Provides basic product/service/application information; also provides information on pricing and product availability
Correspond with customers via email to answer customer/client questions and concerns.
Exercise judgment and diplomacy, as required, while effectively communicating the necessary information
Coordinates and expedites service issues to higher levels or other departments as needed
Requirements:
High school diploma or GED equivalent
Must have a minimum of 1-2 years of customer service experience
Excellent verbal and written communication skills and ability to compose correspondence
Detail oriented and well organized
Proactive in presenting solutions to problems
Proficient with computers
Must pass client specific background check
We have openings on 1st shift
Pay for this position is $11hr plus overtime as needed. This is a Temporary-Permanent opportunity.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
If you have question about the position, please contact Kristin Hoelzle at 631. ### #### or email at kristin. hoelzle@adeccona. com
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
**Location of **Call Center- Customer Service Representative** in Tallahassee, Florida**
****Call Center- Customer Service Representative** - Tallahassee, Florida**