Job Details
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Job Category
Program & Project Management
Job Details
About Salesforce
We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place.
The Marketing Technology Program Management team at Salesforce is looking for a proactive self-starter to fill the role of a Senior Program Manager. This person will be a strategic operational partner to our extended Marketing Technology team as well as our partners. This is a key role for a results-oriented person with the ability to communicate effectively, encourage sound decision-making, and guide the teams they work with to successfully deliver on commitments.
The ideal candidate has previous experience working in an agency and/or internal marketing department with a primary focus on digital or technology projects. This individual will drive the management of various digital initiatives including but not limited to website/content migration initiatives, and more.
Key Responsibilities:
Drive sophisticated, high-profile, cross-functional programs across Salesforce digital properties
Lead multiple projects and project teams simultaneously across multiple orgs, departments, and partners, ensuring program goals are met
Prioritize project planning, weekly meetings, and program communications
Identify and remove impediments that block the team s ability to meet program objectives
Thrive in ambiguity and be comfortable working without all the details
Adapt quickly and easily to changing priorities, assignments, and roles
Facilitate team discussions and resolve issues
Partner with program teams and partners to identify requirements, set timelines, define RACIs, identify and resolve risk
Lead a team of program managers, providing oversight, direction, and mentor
Identify, develop, and roll out new processes or streamline existing processes, where applicable
Bring order to the chaos
Qualifications:
Ten plus years project/program management experience in the digital space
Ability to thrive in a fast-paced, evolving environment
Ability to understand and drive creative and technical conversations to action-oriented solutions
Strong understanding of digital/website production best practices, information architecture, user experience, interaction design, visual design initiatives, analytics, A/B testing, development, QA, and how those pieces come together
Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration
Ability to lead in a cross-functional, matrixed management environment and proven experience working with teams across multiple departments and functions
Ability to establish credibility and rapport with senior executives, technical and non-technical team members alike
Familiar with Agile methodologies and the ability to effectively use common PM tools (e.g., Asana, Smartsheets, Google docs, etc.).
Must be a self-starter, highly motivated, agile, think through problems to come up with innovative solutions and deliver against tight deadlines while keeping a keen eye on detail and accuracy
Agency experience - both in-house and outside agency - a plus
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Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $164,000 to $225,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: