Job Details
A little bit about us:
ServiceTrade is a leading SaaS platform that helps businesses efficiently manage service requests and work orders within two main industries: Fire Protection & Life Safety and Mechanical. The platform provides tools to dispatch technicians, track job status, and capture details of completed work. Our software aims to streamline service operations and provide visibility into performance. ServiceTrade s core solution allows companies to operate more efficiently, manage resources better, meet customer requests, and gather insights to improve service delivery. Think of it as a full-service back office solution for commercial contractors.
A little bit about you:
You're a forward thinking professional that wants to join a company in hyper-growth mode. You enjoy challenges and thinking outside the box. You're willing to jump in where needed and collaborate with teammates. You understand how your role fits in the bigger picture and enjoy mentoring others.You know your success, and the company's success, depends on the successful business of our customers. You're excited to take big swings that drive acceleration of ServiceTrade's product within the market. You are detail oriented, organized, and understand the many ways people absorb information and learn.
The Role:
We are continually looking at building out our teams. While positions may not be readily available, we are always on the hunt for amazing talent. If you feel that is you, we welcome you to apply so our recruitment team can stay in touch. Be sure to let us know what field you are interested in! Some examples include:
- Sales/Account Management
- Engineering
- Product
- Marketing
- Finance/Accounting
- Support
- Customer Success
- Professional Services
- Human Resources
We are headquartered in Durham, NC near the RDU airport. For those that are local, we have a hybrid work environment. Some teams we ONLY hire locally, some are remote. About 1/3 of our workforce is fully remote, scattered throughout the United States. We make it work!
Ready to Apply? Here s what you should bring to the table:
- You ve got positive energy. You re optimistic about the future and determined to get there.
- You re never tired of learning.
- You collaborate with others to foster effective teamwork by linking own responsibilities to the team s goals and needs - zeal for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities
- You appreciate direct communication. You re both an active communicator and an eager listener - because let s face it, you can t have one without the other. You take prompt action to accomplish goals and take initiative to go above and beyond what is required
- You can pivot on the fly. ServiceTrade is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You re not looking for a boring job.
- You have a can do attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We re stronger together, and you re a person who embraces being pushed out of your comfort zone.
A few things you'll want to know:
What does ServiceTrade do?
ServiceTrade is the software platform that helps commercial mechanical and fire contractors grow their profit. We help contractors control costs by improving service and project operations and equipping technicians with the tools they need to work more productively during a persistent skilled labor shortage. In addition, serviceTrade helps contractors grow quality revenue by selling more service and inspection agreements and providing a premium experience that increases customer loyalty.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our Meet the Team page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, FSA and Dependant Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Quarterly Volunteer Program
Want to know more?
Go ahead and apply! Let s get to know each other.
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.