Professional Services Consultant - Wireless Networking

Job Details

Summary

Provides comprehensive professional services delivery as related to infrastructure consulting, design, implementation, configuration and knowledge transfer to Logicalis clients. Acts as technical resource and

provides expertise and implementation guidance to clients.

Essential Duties and Responsibilities

• Performs implementations of overall solutions for clients, including development of solution designs, implementation plans and documentation.

• Develops Logicalis standards for scoping, documentation, and implementations.

• Provides guidance, assistance and recommendations to determine new technical services and solutions for client s business.

• Develops Low Level Design (LLD) plans, reports, and/or documentation for given project.

• Satisfies client technology services and solution requirements using best practices to:

• Design

• Plan

• Implement

• Validate and Test

• Document

• Provide Knowledge Transfer

• Troubleshoot

• Support

• Works directly with client to gather requirements to design solutions, build proof of concepts and implementation solutions.

• Delivers consultative-based knowledge transfer and documentation to Logicalis clients.

• Works with Resource Management Office (RMO) and Project Management Office (PMO) and Engagement Manager (EM) in scheduling and managing engagements.

• Works with Logicalis clients to perform assessments, health checks, performance tests, and capacity planning.

• Responsible for product evaluation, process improvement, and practice refinement activities.

• Establishes trusted advisor relationships with clients by demonstrating strong listening skills.

• Builds credibility and trust by delivering what has been promised within established timeframes.

• Maintains focus on client satisfaction and expectation management.

• Works with peers in collaborative environment.

• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

• Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Logicalis

 05/01/2024

 Cleveland,OH