Job Details
Job description
Are you looking for a challenging and meaningful career? DSA Doors, the leading premium wood door manufacturing company in the United States, has an opening for a Sales Specialist with CAD drafting skillset in the Raleigh, NC office. We have an excellent opportunity within our sales team as a Sales Specialist. You will be the point-of-contact for our customers to provide sales and support of our architectural services. You need to be eager to learn, ready to provide top-notch customer service and sell our quality products and be ready for other tasks as assigned to accomplish the goals and objectives of the sales group. The position is full-time with benefits, plus an opportunity to earn sales bonus!!!
Responsibilities
- Communicate clearly and professionally with customers to lead them through our quoting and purchase processes.
- Answer customers' questions about products, prices, availability and product uses.
- Provide drafting and designed related to support sales orders.
- Place outbound calls to customer list.
- Follow up with prospective customers and outstanding quotes to confirm and close on purchase.
- Work with fellow Sales Specialists and Customer Service Representatives to ensure prompt response to all customers.
- Enter orders correctly into the CRM system.
- Upload all communications and documents into the CRM system.
Skills that will ensure your success:
- Analytical and curious; asking the 5 W s
- Dedicated to quality and customer service
- Detailed and organized
- Time management
- Phone etiquette
- Knowledge of computer software and functions
Minimum Qualifications & Preferences
- At least 1 year of inside sales experience.
- Proficient knowledge of 2D CAD drafting; CAD certification preferred
- Associate degree in business or related fields.
- Excellent computer skills
Benefits:
We offer competitive benefits, including health, PTO, holidays and 401K (up to 5% match) that meet the needs of our diverse employee base.