Dispatcher

Job Details

Job Description

Dispatcher
A cement manufacturing and distribution company in northwest Houston is actively seeking an experienced Dispatcher to join their professional team! As a Cement Dispatcher, you will play a crucial role in coordinating and scheduling the delivery of cement products to various construction sites. Your attention to detail, strong communication skills, and ability to multitask will contribute to the efficient operation of our cement distribution process.

*Pay Rate: $21.50/hr
*Location: Jersey Village area in northwest Houston
*Schedule: Flexibility to work any shift between 5am-7pm Monday-Friday (will earn OT pay)

Job Responsibilities and Details:

• Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
• Confers with customer services representative regarding scheduled times for customer deliveries
• Generates invoices, delivery tickets, and related shipping documents
• Assigns drivers for scheduled deliveries of concrete products
• Generates reports of cash and charge sales
• Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
• Jointly coordinates with operations and sales to resolve problems and improve quality of service
• Develops working relationships with internal customers in order to ensure customer needs are addressed
• Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
• Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
• Prepares cash and charge sales reports for shipments from drivers
• Maintains radio contact with drivers to expedite deliveries
• May recommend to management improvements in procedures to improve customer service
• Adhere to all company and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
• Meet or exceed company safety standards
• Perform other job responsibilities as assigned by management

Qualifications:

• 2+ years of dispatching experience required
• Bilingual Spanish and English preferred
• Must be flexible to working up to 55 hours per week
• Positive attitude & strong customer service experience

HOUTC22

Meet The Recruiter

Krista Clements
Operations Manager

I have been with Burnett Specialists for over 20 years, and every day brings new and exciting opportunities to make someone's life a little bit better!

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 Burnett Specialists Staffing | Recruiting

 05/05/2024

 Houston,TX