Job Details
The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation.
Maintain data center operations to ensure availability and reliability of service levels
Conduct hardware and network diagnostics and repairs
Root cause analysis of hardware and software failures
Training of internal teams
Development of documentation
Provide technical support to data center teams
Development of scripts to update server and networking hardware
Maintain inventory
Assemble and install equipment
Perform maintenance of test and tools equipment
Occasional travel to other data centers as needed
Requirements:
Computer Hardware experience (troubleshooting, assembling)
Linux Operating System experience
All physical requirements are expected with reasonable accommodations
Candidates should be able to lift up to 50 lbs and/or work in elevated locations
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Excellent time management, organizational and communication skills
Must be able to prioritize tasks and react quickly to issues
Education/ExperienceHands-on OR educational based experience with any of the following areas:
Computer Hardware, including troubleshooting and repair skills experience
Five years Data Center experience (minimum)
Computer Networking experience
Python, Bash or other scripting languages experience
Experience with Cisco IOS and/or Juniper JunOS
An Associates Degree or equivalent experience in an IT related field
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