Job Details
AVASO is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world s largest brands.
Website:
Position: IT Support Specialist
Location: Fort Meade, MD, USA
Position type: Full-time Contract
Roles & Responsibilities:
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing them work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Respond, troubleshoot, and resolve L1, L2 issues
Manage and maintain network operations of multiple vendors through effective installation and configuration
Qualifications & Requirements
Exceptional technical and troubleshooting skills
Excellent written and verbal communications skills.
Comfortable operating in a fast-paced environment with minimal supervision.
Work permit