Job Details
Founded in 1960, Sekisui House, Ltd. is one of the world s largest homebuilders and an international diversified developer, with cumulative sales of over 2.6 million homes. Based in Osaka, Japan, Sekisui House has over 300 consolidated subsidiaries and affiliates, over 29,000 employees, and is listed on the Tokyo Stock Exchange and Nagoya Stock Exchange.
Sekisui House aims to create homes and communities that improve with time and last for generations. With Love of Humanity as its Corporate Philosophy, Sekisui House believes that homes should offer comfort, security, and peace of mind for residents while maintaining harmony with the environment and its surroundings. Sekisui House has sustainability as a core corporate target and is now the global leader in the construction of net-zero-energy houses with more than 70,000 of them built since the product was launched in 2013. In 2009, Sekisui House expanded into several new international markets and now operates in the United States, Australia, China, Singapore, and the United Kingdom.
As the Residential Construction Operations Manager for SH Residential Holdings, you will be responsible for supporting the long-term enhancement of production, quality, and safety programs for the organization. Experience in purchasing, construction operations, and customer service is required. Additionally, the clear focus of this role will be on creating systems and processes that support business growth and performance through construction optimization and delivery.
This ideal incumbent will have experience influencing the cultures of organizations to reflect a continuous improvement mindset. Through the implementation and use of Value Engineering, Lean, financial, and project management tools, this role will be responsible for supporting a process-driven organization that utilizes strong process management, industry-proven construction management techniques, and quality management systems and processes.
Key Responsibilities:
Planning:
- Assist with the development of Key Performance Indicators (KPIs) for ongoing monitoring and achievement of operational quality performance.
- Implement immediate and long-term strategies for improved efficiency and reduced costs.
- Take a leadership role in improving the knowledge, understanding, and application of construction practices to division operations personnel.
Financial:
- Run reports and monitor KPI's and recommend improvement initiatives to management.
- Monitor customer service feedback and recommend process improvements.
- Implement and administer corporate operations policies, procedures, and initiatives.
Operational:
- Conduct a range of trade-specific plan reviews and inspections on residential buildings as well as manage specific projects.
- Create company-wide safety, quality, and customer service systems that allow the field teams to deliver a world-class customer experience.
- Conduct field operations reviews including quality, safety, and job site management.
- Assist with product development by reviewing current construction practices in the field and providing feedback to plan examiners, engineers, and divisional leadership.
- Assist divisional teams with a geographic planned production system to improve resource utilization of trade partner crews and reduce cycle time.
Qualifications:
- Bachelor s degree in engineering, construction management, or related field, or equivalent experience in a combination of purchasing and construction management roles overseeing multiple projects.
- 10-plus years of progressive project responsibility on large complex projects.
- Strong graphic design skills with a track record of building strong brands.
- Extensive experience in/exposure to trade partner and construction superintendent management.
- Strong interpersonal skills including the ability to effectively motivate and influence others.
- Proven skills for developing teamwork and collaboration.
- Ability to explain and interpret municipal and building codes, and related regulatory requirements.
- Extensive experience with quality systems and Lean building techniques.
- Ability and willingness to travel frequently, up to 70% travel.
- Proficiency with MS Office, including MS Excel, Word, and PowerPoint.
- Proficiency with Visio - Proven ability to map processes.
- Experience with BuildPro is a plus.
- Strong leadership skills.
- Excellent communication skills.
- Business acumen, strong analytical and strategic mind.
- Effective negotiator.
- Commits to creating superior homes and a customer experience that is world-class from first contact through the lifetime of ownership.
- Adheres to compliance requirements.
- Consistently acts in the organization s best interest.
- Seeks win-win solutions for everyone and reaches satisfactory compromises. Sticks to the facts with the ability to see the bigger picture.
- Maintains a focus on the quality of decisions while considering deadlines.
- Communicates risks early to support deliverables.
- Collaborates with internal and external customers to ensure decisions accurately address issues.
Benefits:
- 401(k) & 401(k) Matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Disability Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life Insurance
- Paid Time Off
We recognize that few applicants may "check all the boxes," but each person has unique strengths they would bring to the table. We are committed to building a diverse and authentic work culture, so we invite you to apply anyway. You belong here.
SHRH is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability, or any characteristic protected by law. Diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodation for candidates with disabilities during the recruiting process. If you need assistance due to a disability, please get in touch with us.