Job Details
Hub Group offers comprehensive transportation and logistics management solutions. Keeping our customers needs in focus, Hub Group designs, continually optimizes, and applies industry-leading technology to our customers supply chains for better service, greater efficiency, and total visibility. As an award-winning, publicly traded company (Nasdaq: HUBG) our 6,000 employees across North America are always in pursuit of The Way Ahead a commitment to service, integrity, and innovation
The Inside Sales Brokerage Representative will have complete ownership of a brokerage book of business within the Hub organization. From prospect to delivery, you will be responsible for bringing in new brokerage business, servicing to exceed customer expectations, and delivering a superior product within a fast-paced, dynamic environment.
Essential Job Functions:
- Develop strong relationships with new customers to the Hub organization
- Continuously strive for new account growth while focusing on current business growth and service
- Manage daily internal and external communication, including rate negotiations, overcoming objections, and providing the value proposition of Hub Group's multimodal offerings
- Ability to work in an entrepreneurial environment that will allow you to thrive based on self-driven results
- Willingness to adapt to the ever-changing industry and take on additional responsibilities as the department continues to grow and new processes are put into place
- Full management of customers from an account management standpoint including but not limited to; managing costs to maximize profit, managing problem resolution, ensuring execution KPI are being met, and continual process improvement as your book of business grows
- Duties, responsibilities and activities may be assigned or changed from time to time.
Minimum Requirements:
- Previous sales experience preferred
- Self-Starter, ability to work autonomously on accounts from end to end
- Excellent communication, listening, presentation and customer service skills
- Motivated by incentives and growing a book of business
- Resilient as business builds over time and cold calling can be grueling
- CRM software and Microsoft Office proficiency preferred: Will be documenting new customers, contacts and pertinent information to the sale.