Job Details
Bespoke Private Service
Job Description
Assistant Property Manager - Tranquility
Reports To: Senior Leadership
Work Schedule: Full Time, Monday-Friday
Location: Palo Alto Area (multiple locations)
Start Date: ASAP
Salary Range: $130,000 - $160,000
Overview
A Bay Area family is looking for an experienced Assistant Property Manager to act as the extension of the Property Manager in overseeing property-related projects and interacting with / managing contractors.
On any given day, your role might involve chaperoning a plumber or electrician or roofer, meticulously ensuring their work meets the clients quality and safety standards. On other days, you might find yourself deep in dialogue with the landscape manager, making decisive choices that safely amplify the Clients quality of life. You will routinely interact with various vendors, contractors, and service providers to ensure adherence to established timelines and to verify the quality of their work meets high standards. You will be expected to communicate any discrepancies or concerns to vendors in a constructive yet assertive manner and to manage-up to your senior manager who is deeply experienced in all areas of property management. Additionally, you will scrutinize invoices and project scopes to ensure alignment with agreed-upon terms and deliverables.
Being hyper-organized, safety-focused, and self-aware are indispensable attributes for this role. You will be expected to juggle diverse responsibilities and personalities, ensuring that everything, from the granular to the grand, aligns seamlessly with the clients vision.
While the Property Manager provides macroscopic direction, you will delve into the details, assuming responsibility for select projects, thereby enabling the Property Manager to concentrate on broader strategic initiatives.
This position is full-time with a Monday-Friday schedule. As is expected with all private service positions, this position will require infrequent work on evenings, weekends, and during emergencies. You will be supporting teams at multiple Palo Alto-area locations.
Expectations
- Possess foundational expertise in the construction realm, understanding the nuances of residential systems, including but not limited to, electrical, plumbing, basic construction, and water management.
- 3-5 years experience in HVAC, electrical, plumbing, mechanical, irrigation or similar trade.
- Must maintain a high level of discretion and utmost respect for the client s confidentiality, demonstrating a readiness to adhere to stringent privacy protocols.
- Capable of multitasking, managing frequent communications, and maintaining a positive attitude.
- Project management skills and proficiency with Gantt chart tools are a plus.
- Prioritize safety, ensuring every endeavor protects individuals and the property.
- A fierce sense of urgency.
- Ability to juggle varied priorities.
- Experience coupled with adaptability, the humility to learn new processes, and the initiative to contribute to an ever-changing environment.
- Willingness to travel between locations; must have a vehicle and a valid Driver s License.
- Strong writing and grammar skills.
- Must love animals, especially dogs and cats.
Responsibilities
- Vendor Management: Oversee and collaborate with a wide spectrum of vendors essential to each location, including but not limited to arborists, electricians, landscapers, pool maintenance professionals, security teams, and housekeeping services. While you won't be directly handling the hands-on tasks typically designated to a handyman or vendor, your role is instrumental in ensuring that each vendor delivers services that align with the clients quality criteria. This includes: inspecting work and completed tasks, performance evaluation throughout each project, regular communication, adherence to timelines, and issue resolution.
- Communication: Effortlessly execute a kind and timely style of communication, ensuring that there's a smooth information flow between the household management team, the security team, vendors, and the clients. Use the most appropriate channels, often Signal, email, or in-person conversations, to facilitate operations, address concerns, and ensure timely task execution and follow-up. Regular check-ins and updates with senior leadership will be a norm to prevent any miscommunication.
- Miscellaneous Duties: Display adaptability and initiative in pivoting to and managing a variety of additional projects as they arise. This might include doing some hands-on work such as moving items on the property, helping clean up after projects, and inspecting areas for necessary repairs or maintenance.
Benefits
- 7 days of PTO
- 5 Paid Sick Days
- 4 Paid Holidays:
- New Year s Day
- Independence Day
- Thanksgiving Day
- Christmas Day