Job Details
Position Summary:
Department: DPH Food & Nutrition Services
Status: Full-Time
Shift: 2:30pm - 11:30pm; Five 8-hour shifts with rotating weekends
Department Hours of Operation: 6am - 11:30pm
Title: Food Attendant
Orlando Health Dr. P. Phillips proudly holds recognition as a Best Regional Hospital by U.S. News & World Report and selected as one of the Best Places to Work in Healthcare by Modern Healthcare. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. The hospital is equipped with robotic surgical capabilities for colorectal, general, gynecologic and urologic surgeries and has earned Joint Commission certification for its total hip and knee replacement programs utilizing innovative, personalized technologies.
Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.
Orlando Health Is Your Best Place to Work is not just something we say, its our promise to you.
Orlando Health - Dr. P. Phillips Hospital Benefits and Perks
Competitive Pay
- Evening, nights, and weekend shift differentials offered for qualifying positions.
All Inclusive Benefits (start day one)
- Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
Forbes Recognizes Orlando Health as a Best-In-State Employer
- Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.
Employee-centric
- Dr. P. Phillips Hospital has been selected as one of the Best Places to Work in Healthcare by Modern Healthcare
Responsibilities:
Position Summary
A Food Service Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.
Essential Functions
Provides food services to patients, staff and visitors as assigned by supervisor / director.
Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts,
cold food, and assist in the making of early/late trays.
Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar
operations, and general cleaning.
Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team,
Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed .
Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team
members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and
compassionate manner at all times, including person to person, telephone and written forms.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Qualifications:
Education/Training
- Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
Experience
- 1 year of customer service experience within the food industry highly preferred
Shift Requirements
- Full time - 40 hours per week
- 2:30pm - 11:30pm; Five 8-hour shifts with rotating weekends. Shift times may vary.