Job Details
What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles.
At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
- Health benefits with low-cost employee premium.
- range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
- training and upskilling opportunities through Udemy and Hexavarsity.
Job Description
- Experience with the Customer-Facing Portal application preferred but relevant Salesforce experience is transferrable.
- Deep understanding of how configurations, workflows, permissions, and reporting drive a user s experience in the application, and a firm grasp of the role of a support with these aspects of the platform.
- Ability to perform complex data management processes, merging and cleaning data across multiple systems that are integrated.
- Strong communication and client-facing skills.
- Critical and analytical thinker, capable of performing independent self-driven analysis.
- Strong Excel with experience cleansing and manipulating data for bulk imports to applications.
- Background in user management and administration on a cloud-based platform.
- Experience working user requests in a service management tool.
- Flexible, adaptable, and eager jump in on new things, able to confidently skill up and oversee the other applications to assist other support resources.
- Experience performing user training and coaching on how to best leverage the tools.
Education & Experience:
Masters/Bachelor s Degree in Computer Science or equivalent with 6-8 years work experience.
Privacy Statement:
The information you provide will be used in accordance with the terms of our Privacy Policy and will be used specifically for the business/processing purpose of the event. You should be aware that we may share your details with our approved vendors for this event to be handled successfully.