Job Details
We are seeking a dynamic and results-driven Benefits Representative to join our team. The ideal candidate will be competitive, hard-working, passionate about helping others, demonstrate excellent communication skills, and is a team player. As a Benefits Representative, your primary responsibility will be to assist the members we service in understanding and u tilizing their benefits package effectively.
Key Responsibilities:
- Serve as the main point of contact for the assigned members regarding their benefits package, including permanent life benefits , and providing education on the additional benefits they are entitled to that will help their family
- Provide timely and accurate information to the members regarding their benefit options, eligibility criteria, and enrollment procedures
- Assist members with resolving benefit-related issues and concerns in a professional and efficient manner
- Conduct zoom calls to be establish a relationship with the member and compete their enrollment
- Stay up-to-date on changes and updates to company benefits policies and procedures
- Work closely with home office to address any issues or concerns that may arise
- Participate in benefits fairs and other employee engagement activities to promote benefits awareness and utilization
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple priorities
- Strong attention to detail and accuracy
- Ability to work effectively both independently and as part of a team
- Proficiency in MS Office applications, particularly Excel and Word
- Maintain customer service-related information for sales accounts
- Ensure quality customer service and customer satisfaction
- Provide members with superior customer service
- Provide superior customer service with all sales interactions
If you are a motivated professional who is passionate about employee benefits and thrives in a collaborative team environment, we invite you to apply for the Benefits Representative position. Join us in making a positive impact on the lives of our employees through comprehensive benefits support and advocacy.
** Please note at this time Globe Life, Zuzick Organization will not be able to honor any request for employment sponsorship.
Compensation details: 65000-150000
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